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Program:
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Mackenzie Helps Program
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Phone Numbers:
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905-883-1212 ext 7999
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TTY:
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905-883-2123
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Crisis:
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Call 911 in emergencies
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Fax:
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905-883-2293
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Address:
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10 Trench St
Richmond Hill, ON
L4C 4Z3
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Intersection:
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Trench St and Major MacKenzie Dr W
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Location:
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Richmond Hill
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Hours:
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Daily 24 hours
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Service Description:
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A 16-week program that assists individuals to transition home when you are discharged from Mackenzie Health
- offers direct care services based on the assessed requirements for each patient, which might include a personal support worker (PSW), and rehabilitation supports such as physiotherapy and occupational therapy, and caregiver support/relief as required (social worker)
- Care Navigators oversee each patient's transition plan and recovery after discharge from the hospital * community support services may include transportation, meal on wheels, coordination with the patient's family physician, setting up safe and appropriate in-home care
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Application:
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Care Navigators assess patients while they are still in hospital
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Eligibility / Target Population:
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Patients must live within service boundaries and assessed by Care Navigator to determine eligibility
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Languages:
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English
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Language Notes:
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Interpretation services may be requested
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Area Served:
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Vaughan and Richmond Hill and surrounding areas
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Last Updated:
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11/21/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=224711
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