Organization: North York Women's Shelter
Phone Numbers: 416-638-7335
TTY: 1-833-286-9865
Crisis: 1-866-863-0511
Fax: 416-638-9557
Email: info@nyws.ca
Website: nyws.ca/
Address:
940 Sheppard Ave W
North York, ON
M3H 2T6
Intersection: Dufferin St and Sheppard Ave W
Location: Toronto (Bathurst Manor)
Accessibility:
Wheelchair Accessible
Accessibility Notes: Elevators and ramps
Hours: Daily 24 hours * Office Mon-Fri 9am -5pm
Executives: Carol Latchford - Executive Director
416-638-7335 ext 120 * carol@nyws.ca
Public Contacts: Jhoanel Lucero Ruiz - Programs and Services Manager
416-638-7335 ext 103 * jhoanel@nyws.ca
Service Description: Gender-Based Violence (GBV) Emergency Shelter / Violence Against Women Shelter (VAW)
  • 40+ beds, trauma-informed emergency shelter providing safe and confidential accommodation
  • pet friendly - on-site kennel available for dogs and cats
  • 24/7 crisis intervention and emotional support
  • individual and group counselling
  • referrals, advocacy and court accompaniment
  • personalized safety planning and service coordination
  • transitional housing supports
  • children's programming
  • community education and outreach
  • navigation of systems and resources
Transitional Support Services
  • assistance finding permanent affordable housing
  • help accessing subsidized childcare and local schools
  • school registration support
  • educational workshops, recreational activities and outings
  • follow-up services for continued safety and well-being



Fees: None
Application: Individuals can call directly to our office and self-referring and/or referred by Assaulted Women’s Helpline or other service providers
Eligibility / Target Population: Women, trans, non-binary, two spirit people, with or without children escaping from violence
Languages: English ; Hindi ; Italian ; Portuguese ; Punjabi ; Spanish ; Urdu ; Arabic ; Bengali ; Cree ; German ; Hungarian ; Jamaican Creole ; Persian ; Somali ; Swahili
Area Served: Aurora, Barrie, Brampton, Burlington, Hamilton, Kingston, Markham, Milton, Mississauga, Oakville, Oshawa, Pickering, Richmond Hill, Scarborough, St. Catharines, Thornhill, Toronto, Vaughan, Whitby, Woodbridge
See Also: Gender-Based Violence Shelters
Last Updated: 12/5/2025
Service Profile Web Address: eng/displayService.aspx?id=222921

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