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Organization:
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CultureLink Settlement and Community Services - Toronto - Crossways Mall
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Phone Numbers:
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416-588-6288
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Fax:
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416-588-2435
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Address:
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The Crossways Mall, 2340 Dundas St W Suite 301
Toronto, ON
M6P 4A9
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Location:
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Cross street: Dundas St W and Bloor St W
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Accessibility Notes:
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Fully accessible - Designated parking at entrance - underground parking ; Wheelchair accessible automatic main entrance ; Barrier-free washroom including door and stall
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Hours:
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Office: Mon-Fri 10 am-6 pm
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Service Description:
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Settlement services including orientation, information and referral, counselling and support
Newcomer Settlement Services (NSP) - for refugee claimants and other newcomers- one-on-one settlement counselling and referrals
- help with filling out forms; assistance with immigration status
- orientation sessions and workshops
- culturally sensitive services for the Roma community
Library Settlement Program (LSP) and Settlement in Community Spaces (SCS)- for Permanent Residents and Convention Refugees
- newcomer outreach at libraries and newcomer kiosks; outreach program based in elementary and secondary schools during school year
- orientation workshops, one-on-one settlement services; community referrals
- employment support services; career mentoring and networking events
- individualized action plan, settlement information and referral, group activities
- citizenship education circles; English conversation circles
- Newcomers Explore and Appreciate Toronto (NEAT)
Newcomer Mental Health Program- one-on-one brief counselling to newcomers with complex needs, as well as comprehensive settlement needs assessment
- referrals to appropriate community programs and resources
- group activities that provide coping strategies, support, skill-building and self-help opportunities
Cybersecurity Training - IT Security Bridge Training- for internationally trained professionals with IT backgrounds to prepare for jobs in cybersecurity
- training for a Cybersecurity Fundamentals Certificate
- mentoring, networking, and help with resumes and interview preparation
- providing a personalized job search plan, labour market information, networking
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Fees:
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None; contact organization for information
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Application:
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Call or email to request an appointment; or walk in appointments available
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Eligibility / Target Population:
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Varies according to program; contact organization for information
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Languages:
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English ; French ; American Sign Language ; Arabic ; Bengali ; Cantonese ; Czech ; Farsi ; Filipino ; Gujarati ; Hindi ; Hungarian ; Mandarin ; Pashto ; Polish ; Portuguese ; Punjabi ; Russian ; Sinhalese ; Slovak ; Somali ; Spanish ; Tamil ; Tibetan ; Urdu
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Area Served:
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Bolton Caledon, Bramalea, Brampton, Burlington, Dufferin, Durham North East, Durham West, East Mississauga, East York, Etobicoke, Halton Hills, Milton, North Etobicoke, Malton, West Woodbridge, North West Mississauga, North York, Oakville, Scarborough, Scarborough North, Scarborough South, South Etobicoke, South West Mississauga, Toronto, York - Toronto, York Region
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Last Updated:
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10/15/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=133272
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