Program: Mackenzie Health LTC Home
Organization: Mackenzie Health Hospital
Phone Numbers: 905-883-2442
TTY: 905-883-2123
Crisis: Call 911 in emergencies
Fax: 905-883-2441
Website: www.mackenziehealth.ca/programs-services/long-term-care
Address:
A-Wing
10 Trench St
Richmond Hill, ON
L4C 4Z3
Intersection: Bathurst St and Major Mackenzie Dr
Location: Richmond Hill
Accessibility:
Wheelchair Accessible
Hours: Daily 24 hours
Service Description: 170-bed long-term care home * 24-hour nursing and personal care * access to a doctor, nurse practitioner, physiotherapist, occupational therapist, speech language pathologist, social worker and registered dietitian * 138 permanent beds * hemodialysis beds * 32 interim beds * bedrail-free home
  • bedding and furniture
  • laundry and housekeeping
  • meals
  • personal hygiene supplies
  • medical supplies and equipment (such as catheters, ostomy bags, or wound care supplies)
  • assistance with medication and activities of daily living
  • recreation and social programs
  • spiritual services
  • G-tube care
  • palliative care



Long-Term Care Homes
Capacity: 170
Bathroom Types and Amenities Ensuite Private  
Emergency Call System  
Meals and Beverages Family Dining Area   Private Family Dining Room on 3rd Floor
Meal Tray Service for Residents that are ill  
Alcohol - Pub/Social Event(s)  
Alcohol - Alcohol at Doctor's Discretion  
Amenities Offered Air Conditioning - Entire Facility  
Furniture Policy   Add Own Furniture To Room
Pets - Pets May Visit  
Secure Courtyard/Garden  
Power Mobility Aides Motorized Scooter Allowed  
Motorized Wheel Chair Allowed  
Additional Personal Services Entertainment  
Hairdresser/Barber  
Mail Delivery  
Recreational Services  
Special Outings  
Telephone - Available In-Suite  
TV Lounge  
Notes: Cable, Internet

Fees: Rates set by the Ontario Ministry of Long-Term Care * subsidies for basic rates may be available for eligible applicants
Application: Contact Ontario Health atHome
Eligibility / Target Population: Adults who need long-term care * care coordinators assess the needs of applicants
Languages: English
Language Notes: Interpretation services may be requested
Area Served: Richmond Hill and area
See Also: Long-Term Care Homes
Last Updated: 4/30/2025
Service Profile Web Address: eng/displayService.aspx?id=131048

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