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Program: Francophones Language Health Services Navigation  
Organization: Black Creek Community Health Centre - Yorkgate Mall Site
Phone Numbers: 416-246-2388 ext 3251
Fax: 416-650-0971
1 Yorkgate Blvd, Suite 202
Toronto, ON
M3N 3A1
Intersection: Jane St and Finch Ave W
Location: North York
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon, Wed 9am-8:30pm * Tue, Thu, Fri 9am-6pm
Executives: Stanislas Etiegne - Bilingual Health System Navigator
Service Description: Francophones residents of North York West catchment areas living with many or complex issues can access support services through the System Navigator program

The primary role is to help create effective links between appropriate health and social resources * Assist clients to engage pro-actively with community, family and with the healthcare system in order to improve their access to primary care (doctors,nurse practitioners, specialists...etc) * Works with primary care providers with the goal to improve the quality of life of each individual through client centered care and by offering treatment/services in the most appropriate setting

The Francophones Navigator may assist you with determining your needs and accessing:
  • Primary health care providers, chronic disease management (eg. heart disease, cancer, diabetes, stroke, arthritis and obesity)
  • Addictions and mental health care
  • Social services
  • Health care and acute
  • Care services at home
The Navigator is available for visits at the clinic, in your home, or wherever you are most comfortable * If required they can accompany patients to appointments * Clients may request to be connected with a Specialist, and health promotion programs and other social services

Fees: Most medical services covered by OHIP * some fees for other programs
Application: Call or visit * no referral required
Eligibility / Target Population: Varies per program
Languages: French
Language Notes: Interpretation services available for other languages upon request
Area Served:
Catchement Area: Wilson to Steeles and Keele to Humber River  
See Also: Francophone Community

This information was last completely updated on April 19, 2018

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© 2019, Central Local Health Integration Network

Updated April 19, 2018
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