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Program:
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Hearing Care Counselling Program
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TTY:
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Toll Free 1-877-215-9530 * to reach any program or staff member, dial the number and use your keypad to select from the menu options
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Crisis:
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Emergency Interpreting Services: 1-866-518-0000 | TTY: 1-877-215-9530 | urgent@chs.ca | SMS/Text: 416-712-6637 (charges may apply)
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Hours:
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Mon-Fri 9am-5pm * by appointment only (for hearing counsellors)
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Service Description:
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Communication and hearing health support services which enables people with a hearing loss to carry out daily living activities independently, safely, and with reduced communication difficulties * virtual options available
Services include:
- home visits
- information and counselling on comprehension of hearing loss and managing difficult listening situations
- use, care and maintenance of hearing aids and other listening systems * selecting and using specialized communication equipment
- referrals to other community services
- education and training
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Eligibility / Target Population:
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Older adults 55 years and older who are deaf, deafened, hard of hearing, have cochlear implants * Young adults with other disabilities as well as a hearing loss
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Languages:
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English * American Sign Language (ASL)
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Language Notes:
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French programs, publications, and website * French interpretation available upon request
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