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Organization: OTN Telehomecare Program - Southlake Health - Ontario Health atHome  
Phone Numbers: Southlake Regional Health Centre
Toll-Free: 1-855-640-7129
Fax: 905-830-5980
Email: otntelehomecare@southlake.ca
Address:
The Tannery
465 Davis Drive, Suite 400
Newmarket, ON
L3Y 7T9
Intersection: Main St N and Davis Dr
Location: Newmarket
Service Description: An in-home support and self-management coaching and monitoring program for individuals diagnosed with chronic obstructive pulmonary disease (COPD) and/ or chronic heart failure (CHF) * helps participants gain the skills and confidence to better manage their COPD or CHF at home.

  • no cost, six month program teaches disease skills / supports to COPD and CHF patients within home setting
  • daily (M-F), remote monitoring of O2 sat, BP, weight, and symptoms teaches patient early exacerbation recognition and management * can include diabetes monitoring as co-morbidity
  • primary care provider collaboration results in better medication / treatment compliance / status trending
  • regular telephone disease/lifestyle self-management coaching sessions are based on relevance to patient’s disease and program goal(s)

Easy to use equipment and health coaching helps COPD and CHF patients enjoy the best possible health while staying in their own home * the program helps them become active partners in their own health care, teaching them the signs of early disease flare-ups, and reducing trips to the hospital and emergency department

Who is eligible for the program?
  • diagnosis of COPD / CHF
  • cognition fully intact to mild impairment or caregiver support in home
  • patient and/or caregiver willing and able to participate in health coaching and data sending
  • 18 years of age or older
For more information about the program, visit telehomecare.otn.ca or speak with your health care provider

Fees: No cost to participants
Application: Referral required to program * Referral may come from any health care provider or participant can self refer * Telehomecare clinicians will determine final eligibility based on criteria
Languages: English
Area Served:
OTN Telehomecare Southlake Regional Health Centre located in Ontario Health atHome Central area is part of a province-wide Telehomecare program  
See Also: Heart Disease
Independent Living Supports
Lung and Respiratory Conditions
Self-Management Support Programs

This information was last completely updated on January 30, 2025

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© 2025, Ontario Health atHome

Updated January 30, 2025
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"About Us"
Provides access to care for patients in many health care locations across the province * Brings care into the patients' home