Non-Emergency Medical Services

Open During the Holiday Season


With family doctor offices and urgent care centres closing or reducing hours over the holidays, emergency departments may seem like the only option for people seeking medical attention. This can lead to longer than usual waits times for healthier patients or those who don’t require immediate emergency care. By being educated on other options, people may avoid an emergency room visit completely or greatly improve their experience if they do need emergency care over the holidays.

NOTE: If you are in need of serious medical attention, call 9-1-1 or go to your nearest emergency department.


Health care options during the holiday season:

  1. Telehealth Ontario, 1-866-797-0000 is a free, confidential telephone service residents can call to get health advice or general health information from a registered nurse. If a resident is coming down with the flu, this may be a good option to get quick advice on how to manage the illness.

  2. Urgent Care Centres and Community Clinics open during the holidays

  3. When you need a doctor to come to your home, call MedVisit at 416-631-3000 (or 416-398-1000). The visit is free of charge with your OHIP Health Card. Open during the holidays.

  4. Pharmacies open daily 24 hours


Other help available 24/7, including holidays:

ConnexOntario provides 24/7, free and confidential health services information for people experiencing problems with alcohol and drugs, mental illness or gambling:

Drug and Alcohol Helpline
Mental Health Helpline
Problem Gambling Helpline

Other services available in the community:





Central CCAC's Community Clinics    
By referral only                                                                         


Located near hospitals, Central CCAC’s seven community clinics offer quick and easy access to specialized nursing services for patients who are mobile.

The clinics operate seven days a week, with extended evening hours, giving patients the opportunity to schedule visits at a time that best suits them.


This supports patients in returning to their normal routine, and for some, even means they can go back to work.

Our clinics are a great alternative to visiting an emergency department for treatments.

Specially trained nurses provide care in our clinics for people who need:

  • IV therapy
  • Wound care
  • Injections
  • Post-surgical care


By referral appointments

Central CCAC’s community clinics are different than walk-in medical clinics. Visits are made by referral, as part of your care plan, and by appointment only.

Your CCAC care coordinator will arrange your first visit. This will include a confirmation of the date and time. Future appointments will be scheduled through the CCAC clinic coordinator.

Click HERE for more information and clinic locations.